People Behind Your Protection Plan
Experienced professionals in automotive service, claims administration, and customer education.
James Alerman
Director of Coverage
Twenty years designing stated-component and exclusionary programs for retail and fleet clients.
Sarah Mitchell
Claims Operations Lead
Oversees authorization workflows and repair partner quality metrics across our partner network.
David Chen
Customer Success Manager
Guides new policyholders through enrollment, transfers, and renewal decisions.
Emily Rodriguez
Plan Education Specialist
Hosts webinars and creates comparison guides for complex hybrid coverage.
Robert Hayes
Fleet Account Executive
Builds multi-vehicle programs for logistics, catering, and field service businesses.
Angela Brooks
Compliance & Contract Review
Ensures marketing materials align with administrator disclosures and regulations.
Marcus Lee
Technical Claims Analyst
Reviews diagnostic reports and labor guides for complex powertrain failures.
Nina Patel
Member Experience Lead
Collects feedback to improve digital claim tracking and self-service resources.