Effective Date: November 1, 2025
Dr Alerman MD Auto Warranty ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit dralermanmd.com (the "Site"), submit forms, subscribe to emails, or interact with our auto warranty marketing and customer-service teams.
This Policy applies to information collected through the Site and client-side forms hosted on the Site. It does not govern third-party administrators, insurers, repair facilities, or social platforms that maintain their own privacy practices. When you enroll in a vehicle service contract, additional privacy notices from the contract administrator may apply.
When you browse the Site, we or our analytics providers may collect device type, browser version, operating system, referring URLs, pages viewed, approximate geographic region derived from IP address, and timestamps. We use cookies and similar technologies as described in Section 8.
Our public forms are not designed to collect government ID numbers, driver's license images, or payment card data. Do not submit sensitive financial account numbers through general contact fields.
We use personal information for legitimate business purposes, including:
Depending on your location, we rely on one or more of the following bases: your consent (for example, marketing emails), performance of pre-contractual steps at your request (quotes), legitimate interests in operating and securing our business, and compliance with legal duties.
We do not sell your personal information. We may share information with:
Aggregated or de-identified data that cannot reasonably identify you may be used for statistics and service improvement.
We retain form submissions and correspondence for as long as needed to fulfill the purposes described in this Policy, maintain business records, resolve disputes, and meet regulatory requirements. Marketing contact data is retained until you unsubscribe or request deletion, subject to minimal suppression records to honor opt-out status.
We implement administrative, technical, and physical safeguards appropriate to the nature of the data we process, including encryption in transit via HTTPS for the Site. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
Cookies are small files stored on your device. We may use:
You can control cookies through browser settings. Disabling cookies may affect certain Site features.
When you subscribe via the footer newsletter, Subscribe Email page, or similar forms, we send messages related to auto warranty education and services. Each marketing email includes an unsubscribe link. You may also use our Unsubscribe Email page. Opt-out requests are processed within a reasonable timeframe; you may still receive transactional communications related to active contracts where permitted.
The Site is not directed to individuals under sixteen (16) years of age. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us through the Site form and we will take appropriate steps to delete it.
Depending on applicable privacy laws, you may have rights to access, correct, delete, or restrict processing of your personal information, as well as to object to certain processing or request portability. To exercise rights, submit a detailed request via the Contact Us form. We may verify identity before responding.
If you access the Site from outside your home jurisdiction, your information may be processed in locations where our service providers operate. We take steps designed to protect information consistent with this Policy.
The Site may link to external resources for educational purposes. We are not responsible for the privacy practices of third-party websites. Review their policies before providing personal data.
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. Revisions will be posted on this page with an updated Effective Date. Material changes may be highlighted on the Site where appropriate.
For privacy-related questions or requests, use the Contact Us form and include "Privacy Request" in the subject line. We will respond within a reasonable period consistent with applicable law.
Residents of California may have additional rights under state privacy laws, including the right to know categories of personal information collected, sources, business purposes, and categories of third parties with whom information is shared, as well as rights to deletion and opt-out of certain sharing that qualifies as a "sale" under state definitions. We do not sell personal information as defined by applicable California law. Submit verifiable requests through our contact form.
Residents of states with comprehensive privacy statutes may have similar access, correction, deletion, and appeal rights regarding our processing of personal information for marketing and Site operations. We honor valid requests to the extent required by law.